FAQ

Creating an account is quick. Click the “Sign Up” or “Register” button on the site, enter your name, email, preferred currency (AUD, CAD, EUR, USD), and a secure password, and confirm your details. You may be prompted to accept terms and privacy policies and to verify your email address. Keep your login details private and use a strong password to protect your account. If you encounter issues during registration, open the live chat or email support@spinnerikasino.com for help.

Spinnerikasino currently features a welcome package offering 500% plus 50% Cash Back on qualifying deposits. Bonus availability, minimum deposit, wagering requirements, and eligible games vary by promotion and region. Always read the specific offer terms on the promotions page before claiming. To receive a welcome bonus, make the qualifying deposit and follow any on-screen prompts to opt in. Limited-time promotions may expire quickly, so claim any special offers while active.

No-deposit offers are occasionally released as part of special campaigns, loyalty rewards, or regional promotions. These are not guaranteed at all times. If a no-deposit code is available, it will be listed on the promotions page or announced via email. You can also ask support whether any no-deposit offers are currently running. Always check the code’s terms, including eligible games and wagering requirements.

Spinnerikasino accepts major card payments such as MasterCard and Visa. From your account, choose the Cashier or Deposit area, select a payment method, enter the amount in your chosen currency (AUD, CAD, EUR, USD), and follow the prompts to complete the transaction. Deposits using cards are usually processed instantly. If your deposit isn’t showing, refresh your account balance and contact live chat or support@spinnerikasino.com with your transaction details.

To request a withdrawal, visit the Cashier/Withdrawal section, choose an approved method, and enter the amount. Before processing, withdrawals may require completed identity verification (KYC). Once approved, processing times depend on the method: e-wallets are typically fastest, while card and bank transfers may take longer. Processing may take from 24 hours up to several business days depending on banking systems and how quickly verification is completed. Check the full Withdrawal Policy for limits and any fees.

Wagering requirements determine how many times a bonus (or bonus + deposit) must be wagered before you can withdraw winnings tied to that bonus. For example, a 20x requirement on a $10 bonus means you must wager $200 before withdrawal. Game contributions to wagering vary by provider and game type, so slots often contribute more than table games. Always review the specific promotion terms to understand the requirement, eligible games, and any caps on wins.

Yes — Spinnerikasino’s game library is optimized for modern mobile browsers and many titles are available as HTML5 apps that run smoothly on iOS and Android devices. Major providers like Evolution, NetEnt, Play’n GO, and Betsoft supply mobile-ready games, including live dealer tables, slots, and instant-win titles. No download is usually required; launch games directly from your mobile browser. If you experience performance issues, clear your browser cache or switch to a different browser.

Spinnerikasino features a wide mix of studios to suit varied preferences, including Betsoft, Bgaming (Softswiss), Blueprint Gaming, Endorphina, Evolution Gaming, Evoplay, Habanero, NetEnt, Playn GO, Playson, Wazdan, and others. You’ll find video slots, jackpot titles, table games, video poker, and a selection of live-dealer games. Provider filters in the lobby make it easy to find games by studio or type.

License details are published in the site footer and the Terms & Conditions; check there for the most current regulatory information for your region. Spinnerikasino uses industry-standard random number generators for non-live games and reputable providers that publish game fairness information. If you need clarification about licensing or audits, contact support@spinnerikasino.com and request documentation or links to the site’s regulatory disclosures.

Typical KYC documents include a government-issued ID (passport, driver’s license), proof of address (utility bill or bank statement dated within the last three months), and sometimes proof of payment for the withdrawal method (photo of card with most digits masked). Upload these documents through the verification area in your account or send them via the secure channel recommended by support. Verification is often completed within 24–72 hours, but times can vary depending on volume and document clarity. Completing KYC early helps ensure smooth withdrawals.

If a game freezes, the site acts slow, or a balance doesn’t update, try refreshing your browser, clearing cache, or switching devices. Confirm your internet connection and that cookies are enabled. For persistent issues, take screenshots and contact live chat or email support@spinnerikasino.com with details: browser and version, device type, exact steps that led to the issue, and any error messages. Support can escalate technical problems to the technical team and keep you updated.

You can reach customer support via the on-site live chat for real-time help or email support@spinnerikasino.com for non-urgent matters. For safer play, Spinnerikasino offers account tools such as deposit limits, session reminders, and self-exclusion options; find these controls in your account settings under Responsible Play. If you feel gambling is affecting you, use those tools immediately and contact support for assistance. For additional help, consider professional resources in your country and set clear limits before play.